To troubleshoot that problem, you can bypass the hardware check for anti-spoofing by manually modifying the Local Group Policy Editor to get the Logitech camera back working on the Creators Update. It stops the BRIO 4k from working for Hello, thus the Logitech drivers or camera firmware can’t properly identify the BRIO 4k as having "enhanced anti-spoofing for Windows Hello which leads to the Logitech Brio Webcam fails to work malfunction.
Modify the Group Policy Editor to Fix Windows 10 Logitech Brio Camera Not Detected ErrorĪccording to the Logitech support team, the newly released Windows 10 Creators Update has more stringent rules than the prior version on the Windows Hello access authority. Wait for the webcam driver to be installed and then follow the on-screen instructions to reboot your computer. NOTE: If there is a list of categories, select Imaging Devices first, then the USB Video Device.ħ. Make sure the “Show compatible hardware” checkbox is ticked and select “USB Video Device” under the model list, then Click Next.
In the Update dialog, choose “Browse my computer for driver software” -> “Let me pick from a list.”, then click Next.Ħ. Right-click on Logitech BRIO / UNKNOWN device and then select Update Software.ĥ. Note: The UNKNOWN device with a yellow triangle exclamation icon indicates there is something wrong with your Logitech camera drivers.Ĥ. Expand the Imaging Device category and locate the Logitech BRIO / UNKNOWN device. Use the Windows shortcut keys Win + X to open Control panel and then click Device Manager.Ģ. To exclude that likelihood, uninstall all the Logitech software and drivers completely Control Panel and follow below steps:ġ. The first thing you should do when you find your video from your BRIO webcam lost or your webcam is no longer recognized by Windows 10 CU is to check whether your Logitech BRIO camera driver is incompatible, for the BRIO Webcam driver or software compatibility issues may occur after Windows 10 Creators Update. Reinstall the Logitech Brio Webcam Driver for the Windows 10 Creators Update If you are running into Logitech BRIO Webcam not working issue after installing the Windows 10 Creators Update, such as Brio 4K doesn’t work with Windows Hello, Logitech BRIO camera not detected/recognized etc., here are several effective solutions we gathered from Logitech forum. Users of Logitech BRIO webcam are complaining that after upgrading to Windows 10 Creators Update, the device isn't working properly. Top 3 Solutions to Fix Logitech BRIO Webcam Not Working after Windows 10 Creators Update
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